Extendable contract offered by HR Partner (Metabyte)
Samsung SDS is looking to add a stellar Logistics Operator to their team based in Coppell, TX! If you are self-motivated and can work with a cross-functional team, we want to hear from you!
As a Logistics Operator you will focus on meeting customers' expectations while improving supply chain operations. You will be coordinating the movement of products across various transportation methods. Experience in customer service or supply chain logistics is a must!
Please note that this employer requires all applicants for on-site roles to be fully vaccinated for Covid 19.
Responsibilities for Supply Chain Operator
- Identify issues within the delivery cycle and make recommendations for resolution to authorize standard returns and determination of claims
- Return authorization management and logistics processing of return shipments from customers to warehouse, including reconciling claims, invoice discrepancies, inventory variance, and product disposition
- Work closely with Warehouse Operations, Logistics, Transportation, Finance, and Supply Chain teams
- Make judgment within defined practices and policies in selection of methods and techniques to determine solutions
- Read, prepare, interpret, and understand logistics documentation to ensure accuracy and determine actions for customer returns processing and resolution
- All other duties as assigned
Requirements for Supply Chain Operator
- Bachelor's degree or equivalent combination of education and experience
- SAP experience and Advanced Excel required: V-lookups, Pivot Tables, Macros, etc
- Understands the order life cycle as it relates to Warehouse, Logistics, and Supply Chain operations
- Experience with materials management, master scheduling, or production planning helpful
- Possesses general knowledge of logistics operations related to order management, logistics operations, and inventory controls
- Excellent communication skills are critical when speaking with internal/external customers