IT Helpdesk
at Samsung SDS!

Learn more

highest pay
IT Helpdesk

for Samsung SDS!

Learn more

About the Job
Samsung SDS, San Jose, CA 95134
Pay: $30 an hr + benefits
Full-Time Extendable contract offered by HR Partner (Metabyte)
Benefits: Health insurance (company pays part of the premium), sick leave

Job Description

Immediately Hiring an IT Helpdesk Specialist!

Samsung SDS is looking for a stellar Information Technology Help Desk Specialist to support its team in San Jose, CA! If you're great at multitasking and have excellent customer service skills, then we want to talk to you!

As a team member for IT Help Desk support, you will be the main point of contact for customers! You will answer questions, look into IT problems and find solutions.

Please note that this employer requires all applicants for on-site roles to be fully vaccinated for Covid 19.

SCROLL DOWN TO APPLY BELOW! You may learn more about us on our company website, but please do not call our office regarding job applications. #SDSLC1

Responsibilities for IT Helpdesk

  • Install and configure PC’s and Mac’s, printers and peripherals within established standards and guidelines
  • Install new hardware and software upgrades requested from users
  • Analyze and solve technical problems by using problem-solving skills
  • Conduct analysis and troubleshooting via telephone, email and using remote assistance
  • Assist visitors and VIPs with the ongoing usability of PC, peripheral devices and software
  • Provide on-site technical support and end-user technical training at assigned sites which may include travel to remote sites
  • Create and update Microsoft-based OS Image and Apple OS X for internal usage
  • Provide technical support for IT services in conference rooms
  • Assist employees in company events, such as exhibits
  • May be asked to lead Projects and/or technology evaluations and make recommendations to Management team
  • Able to travel up to 20% to remote offices located in US

Requirements for IT Helpdesk

  • 2 year degree or higher OR equivalent work experience with HS degree OR Military experience
  • Working knowledge of fundamental operations of relevant software, hardware and other equipment
  • Great customer relation skills
  • Sensitivity to working with an ethnically, linguistically, and culturally diverse environment
  • High level of organizational skills and attention to detail
  • Knowledge of Windows OS in enterprise environment
  • Understanding of PC technology (MS office, Internet, Windows)
  • Project Management Fundamentals
Get Hired with Peer Ratings

Samsung SDS goes beyond a resume and uses Teamanics to learn about your strengths. Your peers confirm your strengths by giving ratings.

Apply for Job

Get Hired with Peer Ratings

Samsung SDS goes beyond a resume and uses Teamanics to learn about your strengths. Your peers confirm your strengths by giving ratings.

Apply for Job

Why Job Seekers Love Teamanics
Yelp for dining, TripAdvisor for travel, and now Teamanics for hiring!
Strength based Hiring
Strength based Hiring
Employers hire people with skills they need, and believe how peers rate your strengths.
Move Up
Move Up
A career platform to leverage your peer ratings to land higher paying jobs.
Confidential Ratings
Ratings with Purpose
Ratings are of your skills and experiences. There is no rating of you as a person.

Apply

To apply for this job or any other jobs, please sign up.

Non Production: Site Clone
Site Map
Back to Top