Responsibilities for Shipping and Receiving Clerk

• Monitor and manage the drayage process of shipment movement: Receive Arrival Notices, ISF information before port arrival of vessel, create and send delivery (work) order
• Manage relationships with selected drayage carriers and make urgent communication in case of emergency
• Search plan B drayage carriers in case of lack of capacities
• Share daily container delivery schedules with drayage carriers
• Analyze, create, edit, track and trace select LSPs such as drayage carriers, rail companies, rail terminals
• Monitor and drive improvement to customer service goals including on-time delivery, product lead-times, and request-for-quote responsiveness
• In case to use pre-pull yard, find the best solutions in time
• Report monthly on Key Performance Indicators (KPI's) for drayage deliveries
• Checking the delivery status and share with customers
• Document corrective actions and improvement plans properly, and verify plan's effectiveness
• Perform other transportation coordinator related duties as required

Requirements for Shipping and Receiving Clerk

• 2+ years of transportation or supply chain logistics experience
• Strong understanding of international transportation (especially ocean shipping) / forwarding industry
• Proficiency in MS Office Suite: Excel, PP, Word
• Able to work with teams and problem solve
• Excellent project and people management skills
• Great written and verbal communication skills
• Bachelor's degree or equivalent experience
• Able to travel up to 20% in domestic and international