Samsung SDS is looking to add a Claims Specialist to their Plano, TX location! If you are ready for the next step in your career, we want to hear from you!
As a Claims Specialist you will perform tasks including data entry, generating and validating reports and documents, answering phones, and filing/emailing customers/vendors in terms of communication.
Please note that this employer requires all applicants for on-site roles to be fully vaccinated for Covid 19.
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Responsibilities for Claims Specialist
- File shortage claims based on shortage investigation from SP report management, theft notification, WH notification
- File damage claims, update new claims, remove closed/paid claims
- Communicate with 3PL/Carrier/Client
- Gather BOL, POD, and claim invoices
- Analyze claims, payment data on monthly basis for reporting to client
- Update all outbound information
- Review UPS tracking and invoice deductions to determine credit validity
- Update SP report on weekly basis to share with Client claim team for review
Requirements for Claims Specialist
- Relevant experience in a Cargo Claim operation position
- Transportation/Logistics, Inventory control and/or Warehousing operations experience is a helpful
- General knowledge of shipping operations
- Excellent written and verbal communication skills
- Strong attention-to-detail, accuracy, problem-solving skills
- Computer skills: ability to understand and perform job tasks using computer programs, such as MS Office Products (particularly excellent for Excel) and ERP system knowledge