Claims Operator
at Samsung SDS!

Learn more

highest pay
Claims Operator

at Samsung SDS!

Learn more

About the Job
Samsung SDS, Plano, TX
Pay: $20.50 per hour DOE
Full Time: Extendable contract offered by HR Partner (Metabyte)
Competitive Benefits: Health insurance (company pays part of the premium), sick leave

Job Description

Immediately Hiring!

Samsung SDS is looking to add a Claim Operator to their Plano, TX location! If you are ready for the next step in your career, we want to hear from you!

As a Claims Operator you will perform tasks including data entry, generating and validating reports and documents, answering phones, and filing/emailing customers/vendors in terms of communication.

SCROLL DOWN TO APPLY BELOW! You may learn more about us on our company website, but please do not call our office regarding job applications. #SDSAE1

Responsibilities

  • File shortage claims based on shortage investigation from SP report management, theft notification, WH notification
  • File damage claims based on damaged returns
  • Update new claims and remove closed/paid claims from recovery list
  • Communicate with 3PL/Carrier/Client to recover claim payment, review declines if valid
  • Gather BOL, POD, different invoices from GMP, WMP
  • Gather/analyze claims, payment data on monthly basis for reporting to Client
  • Review invoice deductions and UPS tracking to determine credit validity
  • Update SP report on weekly basis to share with Client claim team for review
  • Call with carrier/client to discuss/resolve escalated issues
  • Gather claim documents to send to insurance
  • Validate which invoice needs to be added to documentation for insurance recovery

Requirements

  • Experience working specifically in Cargo Claim operations and the supply chain/logistics industry
  • Knowledge of shipping operations
  • Excellent written and verbal communication skills
  • Strong attention-to-detail, accuracy, problem-solving skills
  • Excellent organizational skills
  • Ability to accomplish tasks in a timely manner
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Get Hired with Peer Ratings

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